Privacy Policy

Firehouse Partners Inc. (“we,” “our,” or “us”), a family of companies that includes Firehouse Closets, operates the website https://www.firehouseclosets.com/ (the “Website”).

This Privacy Policy explains how we collect, use, and protect your information when you visit our Website or interact with our services.

By using this Website, you agree to the terms outlined below.

Information We Collect

Personal Information

When you submit a form, request a consultation, or contact us, we may collect:

Name
Email address
Phone number
Address or project location
Any additional information you choose to provide

Usage Data

We may automatically collect certain information about how you interact with our Website, including:

IP address
Browser type and version
Pages visited
Time spent on pages
Device type
Referring website

This data helps us understand how our Website is used and how we can improve it.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

improve your browsing experience
analyze website traffic
support marketing and advertising efforts

You can adjust your browser settings to refuse cookies, though some parts of the Website may not function properly.

How We Use Your Information

We use collected information to:

respond to inquiries and schedule consultations
provide and improve our services
communicate updates or relevant information
analyze website performance and user behavior
support marketing and advertising campaigns

We do not sell your personal information.

We may use images of your project site to create custom design renderings and marketing materials. To protect your privacy and ensure professional gallery quality, we may use AI-powered tools to digitally remove personal identifiers, household clutter, or sensitive items from these photos before they are used in our portfolio or for design previews.

Third-Party Services

We may use trusted third-party services to operate and improve our Website, including:

Analytics & Tracking

Google Analytics (website traffic and behavior tracking)

Advertising Platforms (if applicable)

Google Ads
Meta (Facebook/Instagram) advertising tools

These services may use cookies or tracking technologies to collect information about your interactions with our Website.

You can learn more about Google’s privacy practices here:
https://policies.google.com/privacy

How Your Information Is Shared

We may share your information only when necessary:

with service providers who assist in operating our business
to comply with legal obligations
to protect our rights, property, or safety

All third-party providers are required to handle your data securely and only for intended purposes.

Data Security

We take reasonable steps to protect your personal information using commercially acceptable security measures.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

request access to your personal data
request corrections or updates
request deletion of your data

To make a request, please contact us using the information below.

Links to Other Websites

Our Website may contain links to third-party websites.

We are not responsible for the content or privacy practices of those sites. We encourage you to review their policies before providing any information.

Children’s Privacy

This Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Design Data Retention

We retain project CAD renderings and site dimensions to facilitate future warranty claims or project expansions for as long as Firehouse Partners Inc. remains the service provider.

SMS/Text Communications

By providing your phone number, you consent to receive project communications via SMS. You may opt-out at any time by replying 'STOP'

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Firehouse Partners Inc.
Firehouse Closets
info@firehouseclosets.com
682-408-7841